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Privacy Policy – Collab Digital

Last updated: 2/12/2025

1. Who we are

Collab Digital is a digital design and web-development agency based in Saddleworth, Oldham. Our contact details are:

  • Email: info@collabdgtl.com
  • Phone: +44 (0)7808 912 070
  • Address: The Stables, Windwhistle Farm, OL3 7EZ

When we say “we”, “us” or “our”, we refer to Collab Digital. This policy applies to all visitors, users and clients who interact with our website clbd11.powdermonkey.eu and any associated services.


2. What data do we collect

We may collect and process the following personal data:

  • Information you provide directly, e.g. when you fill in our contact form: name, email address, phone number, message content.
  • Technical / usage data collected automatically, e.g. IP address, browser information, device information, usage analytics (if you use analytics, cookies or similar on the site).
  • Other information supplied by you if you choose to contact or engage with us.

3. Why we collect data & lawful basis

We collect and use personal data for purposes including:

Responding to enquiries or contact form submissions, and communicating with you about services.

Providing, maintaining and improving our website and services.

If applicable: analytics and usage data to monitor and improve site performance and user experience.

Legal or administrative requirements (e.g. accounting, record-keeping, compliance).

Our lawful bases for processing are:

Contract / legitimate interest: where you contact us or become a client.

Consent: where you explicitly provide your personal data (e.g. via a contact form).


4. How we store and protect your data

We store personal data securely, using appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration or destruction. Access to personal data is restricted to authorised personnel only.

We will retain your personal data only for as long as is necessary for the purposes for which it was collected, e.g. for future correspondence, client relationship maintenance or legal compliance. Once personal data is no longer needed, we will delete or anonymise it.


5. Sharing your data

We will not sell or rent your personal data to third parties. We may share your data only when necessary, for example with:

Service providers or contractors (e.g. hosting providers, email services, developers), and only when required for website operation or service delivery.

Legal or regulatory bodies, if obliged by law or necessary for legal compliance.

We require any third-party providers to implement appropriate data protection measures.


6. Cookies and tracking technologies

If our website uses cookies or similar tracking technologies (for analytics, performance or marketing), we are transparent about it and, where required by law, we seek your consent before placing non-essential cookies.

You have the option to accept or decline cookies (other than strictly necessary ones).


7. Your rights

Under UK GDPR, you have rights, including:

To access the personal data we hold about you.

To request correction or deletion of inaccurate or unnecessary personal data.

To withdraw consent at any time (if processing is based on consent).

To object to or restrict processing under certain circumstances (e.g. direct marketing, legitimate interest).

To request a copy of your data in a portable format.

To exercise these rights or for any questions about this Privacy Policy, contact us at info@collabdgtl.com.


8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time (e.g. as our services or data-processing practices change, or to reflect changes in law). We will post any changes on this page and, where appropriate, notify you.


9. Contact us

If you have any questions, concerns or requests regarding your personal data or this policy, please get in touch with us at: info@collabdgtl.com


10. Disclaimer

This Privacy Policy is provided for general informational purposes only. It does not constitute legal advice. If you want to ensure full compliance with data protection laws (including UK GDPR), you should consult a qualified legal professional.